Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
SIRCDIS002 Mapping and Delivery Guide
Deliver medicines to customers outside the pharmacy
Version 1.0
Issue Date: May 2024
Qualification | - |
Unit of Competency | SIRCDIS002 - Deliver medicines to customers outside the pharmacy |
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Description | |||
Employability Skills | |||
Learning Outcomes and Application | This unit describes the performance outcomes, skills and knowledge required to plan for and deliver dispensed medications and other pharmacy products to the homes of community pharmacy customers.This unit applies to pharmacy and dispensary assistants working in community pharmacies. When supplying dispensed medications and other pharmacy products they work under the direct supervision of a pharmacist.This unit incorporates the requirement for pharmacy assistants to comply with federal, state and territory law and Pharmacy Board of Australia Guidelines for supplying scheduled Pharmacy Medicines (S2) and Pharmacist Only Medicines (S3). At the time of publication, they are not, however, required to hold an occupational licence or to be certified as competent in this unit to supply scheduled medicines. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. Skills must be demonstrated between: a pharmacy with a designated operational dispensary area. This must be in an industry workplace, which meets Pharmacy Board of Australia and relevant industry standards for dispensary operations; AND delivery locations which may be real or simulated. Assessment must ensure use of: information technology hardware and software dispensary point-of-sale software currently used by the community pharmacy industry online information systems a diverse commercial product range of dispensed: Pharmacy Medicines (S2) Pharmacist Only Medicines (S3) Prescription Only Medicines (S4) dispensed medicines with attached: cautionary and advisory medicine labels customer medicine labels with directions for use packing materials and storage containers appropriate for different types of pharmacy medicines and products: medicines of different forms light sensitive items heat sensitive items real or fictitious, valid and fully completed prescriptions order documents delivery documents and schedules maps or online navigation aids organisational procedures for home delivery of dispensed prescriptions and products customers with whom the individual can interact pharmacists with whom the individual can interact assessment activities that allow the individual to: work with commercial speed, timing and productivity to: process delivery documentation and schedule multiple deliveries for each service period complete deliveries within nominated deadlines plan delivery routes in a logical sequence to achieve efficient delivery outcomes. Assessors must satisfy the Standards for Registered Training Organisation’s requirements for assessors, and: have worked in the pharmacy sector for at least two years. |
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Prerequisites/co-requisites | |||
Competency Field | Dispensary |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Confirm customer delivery requirements. |
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Element: Prepare and plan prescription deliveries. |
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Element: Deliver medicine to customers. |
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Element: Reconcile delivered items and records. |
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